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Words matter

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« Creating a visionDoes standardization really work? It depends.... »

Words matter

10/12/10

If someone said to you, "We need to talk about this new ERP system replacement", what would you immediately think about? What new servers you might need to buy? How many consultants you will need to hire to implement the system? Whether or not your network can handle the new data loads?

These are all important questions--and quite appropriate given the statement.

But what if that same person, talking about the same thing, said "We need to talk about this new business transformation project". Then what would you think about? How many people will see their job change? Whether or not your processes are robust? Are you following industry best practices?

Almost any project today has a technology component to it. That does not make it a "technology project." It is important to think about, and talk about, these as "business projects". Using different words (as in the examples above) can help people to think differently. Describing your project appropriately may be the difference between success and failure.


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Don shares his experience and ideas about how to get the most value from your IT function. Note: The views and opinions expressed here are those of Don and do not necessarily reflect the views and opinions of his clients or employers.

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