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Does standardization really work? It depends....

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« Words matterTechnology to the rescue! (or not) »

Does standardization really work? It depends....

09/29/10

Permalink 10:56:07 pm, Categories: IT Leadership, Business Leadership

"We need to standardize!" has been a rallying cry for IT (and other support areas) for many years. And there have been measurable improvements made by introducing standards (processes, hardware, software) in these areas.

But is there such a thing as too much standardization? As with many things, it depends.

There are often legitimate reasons to deviate from standards. The challenge is to define the parameters for these exceptions so you can act in a reasonable manner when a "non-standard" request comes along. Otherwise, standardization stops helping the business and starts hurting it.


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Don shares his experience and ideas about how to get the most value from your IT function. Note: The views and opinions expressed here are those of Don and do not necessarily reflect the views and opinions of his clients or employers.

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