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Actions speak louder than words

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« "Growing" people...or helping them growDocumentation saves the day!! »

Actions speak louder than words

07/09/10

If an organization says that "IT is a strategic part of our business", what do you think about? Perhaps spending money on equipment and software? Maybe hiring very talented people? How about incorporating rigorous project evaluation criteria into the technology process?

All of these actions (and more) must be in place to back up the words. Employees often look for the organizational leadership to "show" what they mean, rather than just "say" what they mean. It is essentially the old adage "Walk the Talk", but it is just as important today as a thousand years ago.

Employees are smart--if they hear words but don't see actions, they know that the words mean nothing. Keep this in mind as you communicate your strategies. To take a bit of liberty with an old saying, "If you can't say something that is true, don't say anything at all."

On a related note, if there are topics you would like me to discuss in these posts, please drop me a line and let me know. I am always open to suggestions on how to make this information relevant and useful.


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Don shares his experience and ideas about how to get the most value from your IT function. Note: The views and opinions expressed here are those of Don and do not necessarily reflect the views and opinions of his clients or employers.

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